Legal documents
CC44 Privacy Policy — Full details
Important Notice: By using the CC44 platform, you agree to this privacy policy. Please read it carefully — especially the sections on data collection, use, and sharing.
CC44 is an international-standard online betting platform built for users in Bangladesh. We understand how valuable your personal data is, and protecting it is our top priority. This privacy policy applies to the CC44 website, mobile app, and all associated services.
This privacy policy has been drafted in accordance with international data protection standards. Registering, logging in, or using any service on CC44 constitutes your acknowledgment and acceptance of this policy.
- This policy applies to the CC44 website, mobile app, live chat, and all other channels.
- Cc44 is not responsible for the privacy practices of any third-party websites that may be linked from our platform.
- A notice will be posted on the platform whenever the Privacy Policy is updated.
- This policy is available in both Bengali and English; in the event of a conflict, the English version shall prevail.
CC44 collects certain information to provide you with the best possible service. This information falls into two categories — data you provide directly, and data collected automatically while you use the platform.
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Identity Information
Full name, date of birth, and national ID number (for KYC verification)
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Contact Information
Mobile number, email address, residential address
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Payment Information
bKash/Nagad number, transaction history, deposit and withdrawal records
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Device Information
IP address, browser type, operating system, device ID
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Gaming Activity
Betting history, preferred sports, login times, session information
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Cookie Data
Browsing behavior, preferred settings, visit history
Assurance: CC44 never stores your full bank account number, password, or complete payment card details.
CC44 uses the data it collects solely for specific and legitimate purposes. No data is used beyond its stated purpose. Each purpose is explained in detail below.
- Account management: Your information is required for registration, login, password reset, and account security.
- Identity Verification (KYC): Identity verification is required for fraud prevention and legal compliance.
- Payment Processing: Payment information is used to process deposits and withdrawals accurately.
- Customer Service: Account and transaction information is used to provide support and resolve issues.
- Fraud Prevention: Login and transaction data are analyzed to detect suspicious activity.
- Personalized Experience: Relevant bonuses and offers are shown based on your preferences.
- Legal compliance: Data is retained to meet the legal and regulatory requirements of various jurisdictions.
- Platform Development: User experience is analyzed to continuously improve service quality.
Marketing Communications: CC44 may inform you about relevant offers and promotions. You can turn off these notifications at any time from your account settings.
CC44 never sells your personal data. In specific circumstances, limited information may be shared with trusted partners, and strict confidentiality agreements apply in every such case.
- Payment Processors: Payment details required to process bKash, Nagad, Rocket, and USDT transactions are shared accordingly.
- KYC verification services: Documents may be shared with authorized third-party verification services for identity verification purposes.
- Law enforcement agencies: Data may be disclosed to authorities when required by a court order or legal obligation.
- Anti-fraud system: Data related to suspicious transactions may be shared with fraud detection services.
- Group Companies: Data may be shared with CC44's authorized affiliate partners for service improvement purposes.
Our Commitment: Outside of the cases listed above, CC44 does not sell or transfer your data to any third party, advertiser, or data broker.
The CC44 website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
- Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and supporting the core functionality of the platform.
- Functional cookies: Used to personalize your language preferences, settings, and overall experience.
- Analytics Cookies: This data is used to analyze which pages get the most traffic and where users run into issues.
- Cookie Controls: Cookies can be blocked or deleted through your browser settings; however, disabling essential cookies may affect the functionality of certain site features.
Modern browsers such as Chrome, Firefox, and Safari offer detailed cookie management options. You can control these through your browser's settings menu.
CC44 follows the highest industry standards to protect your data. Multiple layers of security are in place to prevent any unauthorized access to your information.
- 256-Bit SSL Encryption: All data transfers are secured with industry-standard TLS/SSL encryption.
- Firewall Protection: An advanced firewall system prevents unauthorized access and cyber attacks.
- Two-Factor Authentication: Two-factor authentication (2FA) is available for your account.
- Restricted Access: Only authorized CC44 personnel may access specific data.
- Regular Security Audits: Third-party security experts conduct regular audits of the cc44 system.
- Data Backup: Regular backups of critical data are stored on secure servers.
Security Breach: In the event of a security incident that puts your data at risk, CC44 will notify you promptly and take all necessary steps to address the situation.
CC44 believes every user should have full control over their own data. The following rights are protected in line with international data protection standards.
| Rights |
Description |
How to exercise your rights |
| Right to Access Data |
You have the right to know what information CC44 holds about you. |
Submit a Request to the Support Team |
| Right to Rectification |
You may request corrections to any inaccurate or incomplete information. |
Account settings or support |
| Right to Erasure |
You may request deletion of your data under certain circumstances. |
Written Request to the Support Team |
| Restriction of Processing |
You may request that your data not be used for specific purposes. |
Contact the Support Team |
| Data Portability |
Request a copy of your data in a readable format. |
Submit a Request to the Support Team |
| Right to object |
You may object to marketing communications or the processing of specific data. |
From account settings |
Request processing time: Data-related requests are typically processed within 30 business days. Complex cases may take up to 60 days, and you will be notified in advance if that applies.
CC44 does not retain your data longer than necessary. Each type of information has a defined retention period, after which it is securely deleted.
- Account information: Retained for as long as the account is active. After closure, kept for a maximum of 5 years.
- Transaction Records: Retained for 5–7 years for legal compliance purposes.
- KYC documents: Retained for up to 5 years in accordance with regulatory requirements.
- Customer Service Records: Retained for up to 2 years following the resolution of an issue.
- Cookie Data: Session cookies are cleared when the browser is closed; other cookies persist for 30 days to 1 year.
- Marketing Data: If you unsubscribe, it will be removed within 30 days.
Once the retention period expires, cc44 uses secure data deletion methods to ensure that removed data cannot be recovered in any way.
CC44 is an adults-only platform. No one under the age of 18 is permitted to use it, and CC44 does not knowingly collect any data from minors.
- Age is verified at the time of registration; anyone under 18 is not permitted to create an account.
- If we become aware that data has been collected from a minor, it is deleted immediately and the account is closed.
- If a parent becomes aware of their child having an account, please contact our support team immediately.
For parents: If you suspect your child is using CC44, contact us immediately at
[email protected]. We will take prompt action.
CC44 may update this privacy policy from time to time. You will be notified in advance of any significant changes — via email or an in-platform notification.
- Notice of Changes: You will be notified at least 14 days in advance of any major changes.
- Latest Version: The most current version of the privacy policy is always available on this page.
- Consent: Continued use of the platform after any changes will be considered acceptance of the updated policy.
Contact Us: Have questions about our Privacy Policy? The cc44 support team is always ready to help. Email:
[email protected] — or reach us via live chat for a response in just 2–3 minutes.
Our Terms & Conditions and Responsible Gaming Also visit this page — for a complete and clear understanding of all cc44 policies in one place.